
This was bound to happen with a business model where mock and ridicule of others are the weapons. And not much effort given to help those that have fallen. You reap what you sow...usually.
But that doesn't mean the same thing can't happen to your business. Sometimes weeds grow in your garden. As seen in this case, all it takes is one customer to "slip and fall" on your web page.
One solution would be to moderate your comments. Some of you don't want to be control freaks but after something like this, it is safer to do this.
Also, talk to your attorney to make sure that your web pages are not a liability to your small business. It seems it is not only what you say that can obligate your firm. Others can say things that hurt you too.
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