But when you offer exceptional service and take it to the next level, you will be able to overcome many obstacles that may occur with that customer or someone they know.
In this article by Shep Hyken on GoSmallBiz.com, I read about a $49 a night hotel in Iowa that gave the author a bottle of water and a basket with large sized candy bars (unless they were high percentage dark chocolate, I would have to turn it down). That's something big expensive hotels do. What do you think that will do for getting customers to return?
And while I was writing this post, I received a personal phone call from the lead singer of a local ska band I follow, The Evokatones, to remind me that their new album released today.
Colleen Curran thanked me for being a fan and attending their shows. If there was any doubt about my loyalty to this band, it is now erased and our friendship double sealed!
The thing is, these gestures don't cost a lot. If you do things like this for your business, what kind of return on investment would you receive?
So, if you want to stand out from your competitors, go beyond what everyone else is doing. Be special and make your clients feel special.
Are you looking for a business loan, personal loans, mortgage loans, car loans, student loans, unsecured consolidation loans,project funding etc ... Or simply refuse loan from a bank or financial institution for one or more reasons? We are the right solutions for credit! We offer loans to businesses and individuals with low and affordable interest rate of 2%. So if you are Interested in an urgent and secured loan. For more information kindly email us today Via: elegantloanfirm@hotmail.com.
ReplyDelete